Friday 19 March 2010

Contents of my book Ideas@work


These are the contents of my book, Ideas@work.


Introduction
Acknowledgements
Part 1: Managing the Staff Suggestion Scheme
Chapter 1: What is a Staff Suggestion Scheme?
Chapter 2: The Role of the Suggestion Scheme Committee
Chapter 3: The Role of managers and supervisors
Chapter 4: The Role of the suggester
Summary of Part 1

Part 2: The 4 stages of making a suggestion
Chapter 5: Problem finding - How to Spot opportunities for Improvement
Chapter 6: Fact finding - How to Investigate Problems
Chapter 7: Idea finding - How to Get Ideas
Chapter 8: Solution finding - How to Write Suggestions
Summary of Part 2

List of Japanese terms used in this book
References and further reading
Index
About the author