Wednesday, 7 November 2012

Ideas@Work: Tapping Employee Ideas for higher Productivity

My book on Staff Suggestions Systems Ideas@Work: Tapping Employee Ideas for Higher Productivity (165 pages, 6” x 9”, perfect bound) is now available in Singapore and Malaysia.


If you are from SINGAPORE, you can purchase directly from:

Select Books

51, Armenian Street
Singapore 179939
Telephone: 6337 9319

If you are in MALAYSIA, you can make your purchase from TIJ Consultants Sdn Bhd. Further details are found here.

Overseas readers can purchase through Paypal at S$35 (inclusive of postage):


SYNOPSISIt’s been almost a quarter of a century since the publication of Masaaki Imai’s bestseller, Kaizen, The Key to Japan’s Competitive Edge, and still few companies outside Japan fully understand how to make the suggestion system work. Many companies that embarked on a staff suggestion system have encountered problems such as low participation, poor quality of suggestions and lack of support from the managers.
In this book, Lam Chun See, a management consultant with more than twenty years of consulting experience in Japanese productivity systems will help you to understand the root causes of these problems and how to overcome them. Written for managers, this book will teach you:

 How to design, manage and promote the staff suggestion system

 How to encourage and empower your subordinates to make more and better quality suggestions

 How to guide your subordinates in the correct technique of writing suggestions

This book is a must-read for all managers even if your company does not have a formal staff suggestion system.

Related articles
1) More about this book
3) Contents of the book Ideas@work

Monday, 15 October 2012

A satisfied client

Was pleasantly surprised to receive this unsolicited testimonial from an appreciative client. Didn’t think of posting it here until now.

I should take this opportunity to share a bit about how I usually conduct my 5S training.

Besides helping the trainees to understand the meaning and application of 5S (through lots of practical examples), my primary goal is to help them to develop a keen eye to notice 5S ‘problems’. Very often, our senses become dulled with time, and we fail to notice how messy, untidy and dirty our workplace have become. To help my trainees to ‘recalibrate’ their eyes, I make them form teams and do an audit of their own workplace and assign a score for Seiri, Seiton and Seiso. I tell them, “from now on, when you patrol your own work area, you must put on 5S spectacles.”

Surprisingly, I find that their standards were often even stricter than mine! Maybe it’s because my own senses have become dull after visiting so many dirty factories.